Returns & Exchanges
At Arken Optics USA, we want you to be completely satisfied with your premium apparel and gear. If your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on all items in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items with original tags attached.
- 3.Ship the Package
Drop off your package at any authorized carrier location; ensure you retain your tracking receipt for peace of mind during transit.
- 4.Receive Your Refund
After our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.